Privacy Policy

Last Updated: July 15, 2020

Who We Are

Randy Moyer LLC doing business as Moyer Total Wellness

Our website address is: https://moyerwellness.com/

Moyer Total Wellness respects your privacy. We do not share, sell, or otherwise use any personal information you have given us to any third party without your permission, except when required by law, subpoena, or other legal process or in order to protect the safety of the public.

When we gather information, such as name, phone number, and email address, this is strictly for contact purposes. When users opt-in to receive promotional emails from Moyer Total Wellness, you will also have the option to opt-out of such correspondence within the body of each message sent to your email address.

By using Moyer Total Wellness, you agree to the collection and use of information in accordance with this policy.

HIPAA Privacy Rule

The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information. The Rule requires appropriate safeguards to protect the privacy of personal health information and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patient’s rights over their health information, including rights to examine and obtain a copy of their health records (in accordance with the Health and Information Portability and Accountability Act of 1996), and to request corrections

Moyer Total Wellness is a licensed health care facility and adheres to strict confidentiality regarding all medical records according to HIPAA regulations. Our patients’ medical records are never obtained or released without prior written consent.

Principles for Processing Personal Data

Our principles for processing personal data are:

  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.

How We Use The Personal Data

Moyer Total Wellness uses the collected personal data for various purposes:

  • To provide you with services
  • To notify you about changes to our services and/or products
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To detect, prevent and address technical issues

Legal Basis for Collecting and Processing Personal Data

Moyer Total Wellness legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:

  • Moyer Total Wellness needs to perform a contract with you
  • You have given Moyer Total Wellness permission to do so
  • Processing your personal data is in Moyer Total Wellness legitimate interests
  • Moyer Total Wellness needs to comply with the law

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

To better serve our users, we may use “cookies” to customize your browsing experience with us. Cookies are simple text files stored on your computer by your web browser. Cookies provide a method of distinguishing among visitors to our Website.

You can refuse a cookie or delete a cookie file from your computer by using any of the widely available methods.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Functionality and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to monitor its performance. Without these cookies, certain functionality may become unavailable.

Analytics

We use Google Analytics to record information about the pages a user has seen, for example, the URL of the page, time of day, the device used, etc. The information that we collect anonymized and sent to Google Analytics for analysis.

Google Analytics mainly uses first-party cookies to report on visitor interactions on this website. Users may disable cookies or delete any individual cookie. Learn more

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”).

See this page for Google Analytics security and usage of data.

Other

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

MindBody

When you create an account, buy a gift card, or arrange for an appointment you do so through MindBody. This is a third-party entity. Your information is governed by their privacy, which you can review at MindBody Privacy Policy

Hire Frederick

We use Frederick for some of our email and text marketing along with asking for feedback and reviews. Frederick has been acquired by MindBody and therefore, their privacy policy also applies with Frederick communications.

TrueLark

We use TrueLark for our website chat, texting, and virtual assistant services. TrueLark uses cookies to improve your customer experience. Here you can review their Privacy Policy.

Who We Share Your Data With

Service Providers and others who help with our business operations and assist in the delivery of our products and services including, but not limited to, application development, site hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms of Service Agreement and other agreements;

Persons or entities with whom you consent to have your Personal Data shared;

Third parties in order to prevent damage to our property (tangible and intangible), for safety reasons, or to collect amounts owed to us;

Merchants and payment processors; and

Third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to: comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our agreements; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.

We will never sell, rent, or lease your Personal Data to a third party.

What Do We Do with Your Data?

Visitor comments may be checked through an automated spam detection service.

Third parties have access to your data as noted within this agreement.

Retention of Personal Data

Moyer Total Wellness will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.

Moyer Total Wellness will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Google Analytics data is retained for 50 months. Contact forms and comments cookies are held indefinitely. We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Protection Rights

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed of what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Additional Information

Users Under 13 Years of Age

Our Services are not directed to and we do not knowingly collect Personal Data from children under the age of 13. If we become aware that a child under the age of 13 has provided us with Personal Data, we will take steps to remove such data. If you become aware that your child has provided us with Personal Data without your consent, please contact us at frontdesk@moyerwellness.com. By using the Services, you are representing to us that you are not under the age of 13.

How We Protect Your Data

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and risks involved in processing that information.

Changes to This Privacy Policy

Moyer Total Wellness may change this Privacy Policy at any time. All changes are effective immediately upon posting. Please review this Privacy Policy frequently to stay updated on changes that may affect you. Your continued use of this website signifies your continuing consent to be bound by this Privacy Policy.

Contact Information

Moyer Total Wellness

1325 South Colorado Boulevard
Suite #B-016
Denver, CO 80222

frontdesk@moyerwellness.com
(303)756-9355